Ask the Expert / February 10, 2021
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If a picture is worth a thousand words, then an icon must be worth a million. An icon is a universal symbol, easily recognizable by many. When used on a website, its purpose is often to help visitors quickly recognize and interact with a design. Most commonly, it’s used as a tool for wayfinding or navigating.
Icons are graphic symbols that are so familiar to people, viewers should recognize what they mean without reading any words. Icons speak a common visual language that is understood by all, regardless of native tongue, race, nationality, gender, or age.
An icon can convey a lot of information that is delivered instantly through a simple picture. However, they can be subjective to each viewer, which is why we recommend showing them around to different people before you consider them final. The most effective icons follow these guidelines. How do your icons stack up?
It’s important to remember that icons are not meant to tell the entire story. It can be tempting to get really creative, but a word of caution: Do not over-think an icon. The first image that pops to mind is usually the best solution because it is the most obvious.
For example, an icon of a wheelchair in a parking lot is widely understood to mean a space is reserved for persons with a disability. We understand that it does not exclusively mean people in wheelchairs, and applies to people on crutches, on scooters, with vision problems, etc. Similarly, if you are considering a set of icons to represent different types of buildings, a book would be an obvious choice for libraries. Of course, libraries also have DVDs, music, offer lectures and classes, and tons of other things, but books are still universally symbolic of libraries.
Try not to let your own personal definitions influence your icon design. In the library example, above, if you personally only use the library for borrowing movies, that does not mean an icon of a DVD is the best choice. Use the “Family Feud” approach: If you surveyed 100 people and asked “Name something you find at a library,” what would be the top answer? Sometimes, the “correct” answer is not the top answer.
Explore each of the links below to see how we’re using icons strategically throughout the entire design.
SanbornHead.com – Icon Style: Solid
EnvPartners.com – Icon Style: Thin Line
Cirtronics.com – Icon Style: Line
Grimesco.com – Icon Style: Duotone