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Rider Levett Bucknall/Boston

Business Development Professional

Title: Business Development Professional
FLSA Status: Exempt
Reporting to: Office Director

Company Overview
We are looking for dynamic individuals to join our team! With over 20 offices in North America and the Caribbean in addition to over a hundred global offices and approximately 4,000 staff worldwide, RLB has a truly global reach while still offering a local presence to its clients almost without exception. We are committed to our core services and pride ourselves on our dedication to customer care and leading-edge service provision.

RLB is an award-winning international firm, known for providing property and construction consultancy advice at all stages of the construction cycle. Utilizing its many years of experience and professionally trained employees, RLB continues to firmly establish itself as one of the major players in the construction industry throughout the Americas, Africa, Asia, Europe, Middle East, and Oceania. Our employees are involved in a variety of projects across a range of sectors, from sports arenas and healthcare to higher education and convention centers.

As a privately held company, we hire the best people, give them exceptional training, and provide extensive opportunities for professional growth while working on exciting projects while providing an excellent compensation and benefits package.

Overview of Role
The Business Development Professional will create and build client relationships as well as seek out and pursue project opportunities. This role assists in developing and facilitating the proposal process. The Business Development Professional should have the ability to identify opportunities within a project that will add value and help successfully accomplish the clients’ desired project outcome.

Essential Functions
• Ensures office outcome and client expectations
• Be active in the business development functions of the organization, which will require travel, participation in and preparation of presentations to build business with potential clients and expanding on current clients
• Researching organizations and individuals to identify new leads and potential new markets
• Facilitate development of proposals for clients
• Work closely with Office Director and provide status reports when necessary
• Establish and maintain on-going client relationships
• Build strong relationships with customers, industry business contacts, and company stakeholders
• Be active in client facing industry professional associations
• Attend and facilitate client meetings for project pursuits and client maintenance.
• Collaborate with Corporate Marketing and Business Development to improve overall customer experience and satisfaction
• Conduct client Service Performance Evaluations
• Contributes to team performance by collaboration and effective communication.
• Contributes to and understands the clients desired project outcomes, identifies opportunities to add value to accomplish the desired outcomes.
• Organize event / conference participation, planning and preparation
• Analyze current customer base, including portfolios and rolodexes, to identify potential sales opportunities
• Build strong relationships with customers, outside business contacts, and company stakeholders
• Review and communicate proposals and cost estimates to customers and stakeholders
• Collaborate with Corporate Marketing and Business Development to improve overall customer experience and satisfaction
• Adds to team effort by accomplishing other duties as assigned.

The Business Development Professional demonstrates a positive proactive approach to the role, and will be committed to delivering customer service excellence, with good commercial results.
• Minimum Education (or substitute experience) required: Bachelor’s degree in Marketing, Public Relations, Engineering, Construction, or Architecture
• Minimum Experience required: 5-7 years’ marketing/sales/business development experience
• Skills Required: Understanding of construction industry; proficient in Microsoft Office; articulate; excellent communication and organizational skills; ability to travel; quickly learn and understand current and potential clients’ businesses and develop relationships with those clients; dependability and strong work ethic with a passion for success. Experience in planning, organizing, communicating, and directing staff to achieve goals. Required to read and understand technical and non-technical documents related to marketing, fee proposals and contracts for the section’s services and the ability to interface with both clients and staff.

Physical Requirements and Working Conditions:
• Indoor office environment. Travel required for training purposes or undertaking office visits.
• Equipment used includes computers and standard office machines.
• Essential physical tasks include: the ability to work on a computer and the ability to answer and speak on a telephone.

RLB is an Equal Opportunity Employer. This company does not and will not discriminate in employment and personnel practices based on race, sex, age, handicap, religion, national origin, or any other basis prohibited by applicable law. Hiring, transferring and promotion practices are performed without regard to the above listed items.

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